Maasai Leather Collections (MLC)
At Maasai Leather Collections (MLC), we proudly ship our handcrafted leather and beadwork products both within Kenya and internationally.
Order Processing Time
Ready-made items: Processed within 1–3 business days after payment confirmation.
Custom-made items: Processing time is 5–14 business days, depending on design complexity.
Orders are not processed on weekends or public holidays.
Delivery time: 2–5 business days depending on your location.
Shipping fees are calculated at checkout.
We use reliable courier services within Kenya.
Estimated delivery time: 7–21 business days, depending on destination country.
Shipping fees are calculated at checkout.
Customers are responsible for any customs duties, VAT, or import taxes required by their country.
MLC is not responsible for delays caused by customs clearance or international courier disruptions.
Tracking details will be provided once your order has been dispatched (where applicable).
For shipping inquiries:
📧 Sales@maasai-collections.com
At MLC, customer satisfaction is important to us.
You may request a return within 7 days of receiving your order.
To qualify:
Item must be unused and in original condition.
Must be returned in original packaging.
Proof of purchase is required.
Because we offer custom-made and personalized products, these items are non-refundable and non-returnable, unless:
The item arrives damaged
The wrong product was delivered
Once we receive and inspect the returned item:
Approved refunds are processed within 5–7 business days.
Refunds are issued via the original payment method (PayPal, card, or transfer).
Shipping fees are non-refundable unless the error was on our part.
To initiate a return:
📧 sales@maasai-collections.com
Maasai Leather Collections (MLC) respects your privacy and is committed to protecting your personal information.
We may collect:
Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely through PayPal or other payment providers)
We use your information to:
Process and ship orders
Provide customer support
Improve our services
Send marketing emails (only if you subscribe)
We do not sell, rent, or trade your personal data.
All payments are securely processed via trusted third-party providers. MLC does not store credit card details.
By using our website, you consent to our Privacy Policy.
By accessing and using www.maasai-collections.com, you agree to the following terms:
All content, designs, logos, product images, and branding are the intellectual property of Maasai Leather Collections (MLC).
Unauthorized reproduction or copying is strictly prohibited.
Prices are subject to change without prior notice.
MLC reserves the right to cancel or refuse any order at its discretion.
We are not responsible for delivery delays caused by courier services, customs, or force majeure events.
By placing an order, you agree to these terms and conditions.
Maasai Leather Collections (MLC) accepts:
PayPal
International bank transfers
Local money transfers (Kenya)
All payments must be completed before order processing begins.
For bank transfers:
Orders will only be processed after confirmation of funds.
MLC does not store financial information. All transactions are handled securely by third-party payment providers.
The operator of this website is committed to providing a digital experience that is accessible and usable for the widest possible audience, including people with disabilities. We work continuously to ensure that our services meet high accessibility standards and remain inclusive for all visitors.
Accessibility is an ongoing effort, and we strive to improve the user experience by applying relevant accessibility guidelines and best practices.
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline how to make web content accessible to individuals with a wide range of disabilities, including:
While we work toward full WCAG 2.1 AA compliance, some parts of the website may not yet meet all standards. Identified issues are addressed as quickly as possible.
To support accessibility, the website incorporates the following measures or is working to implement them:
Structural and Technical Measures
Assistive Technology Compatibility
The website is designed to work with the latest versions of:
Older browsers or assistive technologies may not be fully supported.
Although efforts are made to ensure full accessibility, some limitations may still exist, including the following:
We are actively working to correct these issues. If you encounter accessibility barriers, please inform us.
Some sections of the website may rely on services or embedded components provided by third parties (e.g., videos, maps, payment systems). These third parties operate independently and may not fully comply with WCAG 2.1 AA standards.
The operator does not control external code and therefore cannot guarantee full accessibility of third-party elements.
If the business operating this website maintains a physical location, accessibility arrangements may vary depending on the building or facility.
Visitors are encouraged to check in advance regarding the following:
We will be pleased to provide information regarding accessibility arrangements upon request.
We welcome feedback on website accessibility. If you experience any difficulty, encounter an error, or need assistance accessing any content or physical premises associated with the business, you may contact us using the communication details provided on the website.
To help us address the issue effectively, please include (if possible):
We aim to respond to accessibility-related inquiries within the timeframe required by applicable law, or within a reasonable time when no specific requirement applies.
Accessibility is a continual responsibility. The operator regularly performs the following:
We are committed to providing an accessible online experience and welcome suggestions that may help us improve further.
', 'Complete accessibility statement template explaining WCAG compliance, measures implemented, limitations, and contact
Maasai Leather Collections (MLC)
At Maasai Leather Collections (MLC), we proudly ship our handcrafted leather and beadwork products both within Kenya and internationally.
Order Processing Time
Ready-made items: Processed within 1–3 business days after payment confirmation.
Custom-made items: Processing time is 5–14 business days, depending on design complexity.
Orders are not processed on weekends or public holidays.
Delivery time: 2–5 business days depending on your location.
Shipping fees are calculated at checkout.
We use reliable courier services within Kenya.
Estimated delivery time: 7–21 business days, depending on destination country.
Shipping fees are calculated at checkout.
Customers are responsible for any customs duties, VAT, or import taxes required by their country.
MLC is not responsible for delays caused by customs clearance or international courier disruptions.
Tracking details will be provided once your order has been dispatched (where applicable).
For shipping inquiries:
📧 Sales@maasai-collections.com
At MLC, customer satisfaction is important to us.
You may request a return within 7 days of receiving your order.
To qualify:
Item must be unused and in original condition.
Must be returned in original packaging.
Proof of purchase is required.
Because we offer custom-made and personalized products, these items are non-refundable and non-returnable, unless:
The item arrives damaged
The wrong product was delivered
Once we receive and inspect the returned item:
Approved refunds are processed within 5–7 business days.
Refunds are issued via the original payment method (PayPal, card, or transfer).
Shipping fees are non-refundable unless the error was on our part.
To initiate a return:
📧 sales@maasai-collections.com
Maasai Leather Collections (MLC) respects your privacy and is committed to protecting your personal information.
We may collect:
Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely through PayPal or other payment providers)
We use your information to:
Process and ship orders
Provide customer support
Improve our services
Send marketing emails (only if you subscribe)
We do not sell, rent, or trade your personal data.
All payments are securely processed via trusted third-party providers. MLC does not store credit card details.
By using our website, you consent to our Privacy Policy.
By accessing and using www.maasai-collections.com, you agree to the following terms:
All content, designs, logos, product images, and branding are the intellectual property of Maasai Leather Collections (MLC).
Unauthorized reproduction or copying is strictly prohibited.
Prices are subject to change without prior notice.
MLC reserves the right to cancel or refuse any order at its discretion.
We are not responsible for delivery delays caused by courier services, customs, or force majeure events.
By placing an order, you agree to these terms and conditions.
Maasai Leather Collections (MLC) accepts:
PayPal
International bank transfers
Local money transfers (Kenya)
All payments must be completed before order processing begins.
For bank transfers:
Orders will only be processed after confirmation of funds.
MLC does not store financial information. All transactions are handled securely by third-party payment providers.
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